Description
We are seeking a seasoned FBS Field Claims Manager to lead teams across multiple sites, ensuring high-quality claims outcomes. As a subject matter expert, you will collaborate with executive and cross-functional leaders to develop and implement strategic initiatives and complex projects that drive business goals.
Key responsibilities include:
- Leading high-level efforts for high-value or low-limit claims, ensuring teams have plans in place for staffing, workflow, quality assurance, reporting, and budget oversight
- Building and maintaining internal and external networks to facilitate collaboration across claims and the enterprise
- Interacting regularly with senior claims and enterprise leadership on claims strategy and operational outcomes
- Overseeing and directing change strategy for the department, including implementing and communicating change to improve adoption and maintain positive employee engagement
- Shaping line of business strategy and formulating operational objectives
- Leveraging internal and external resources to support the business in understanding the competitive landscape and identifying new strategic opportunities
Requirements:
- Operational leadership, planning, budgeting, forecasting, and data analysis
- Experience in claims strategy execution, technology utilization, performance expectation setting, and succession planning
- Shift timings: 06:30 PM to 03:30 AM IST
Benefits:
- Competitive salary and performance-based bonuses
- Comprehensive benefits package
- Career development and training opportunities
- Flexible work arrangements (remote and/or office-based)
- Dynamic and inclusive work culture
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
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