Description
We take care of our employees, and they take care of our customers! Become a member of a global community!
The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Summary:
- Serve as the primary District-level resource for Trade Compliance.
- Proactively communicate and closely coordinate with RTCM, branch management, and the Director of Trade Compliance (DTC).
- Keeps informed of current and proposed laws, regulations, directives, rules, and policies applicable to the relevant District governing Trade Compliance at Expeditors and regarding the industry in general.
- Maintain knowledge about Expeditors’ operating systems, including GCI, CFIT, EDMS, and ETMS and how those systems support the Company’s ongoing Trade Compliance goals and objective.
Responsibilities & Duties:
- Create a Tone of Compliance Messaging in Branches
- Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented.
- Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success.
- Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance.
- Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM.
- Lead by example, be consistent, and communicate with the RTCM and DTC, as required.
Assess and Train:
- Serve as an instructor for at least 50% of annual training credits
- Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.
- In coordination with the RTCM and DTC, the DTCM will:
- Visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined
- Train branch personnel on Company escalation procedures.
- Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas.
Monitor and Report on Branch Workflow:
- Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly.
- Monitor, assess (or participate in assessing), and implement corrective actions as instructed.
- Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures.
Escalate and Remediate:
- Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.)
- Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions
- Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC
Stay Current on Subject Matter:
- Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM
- In coordination with RTCM, the DTCM will:
- Prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance
- Actively participate in the continued training of staff in the area of Trade Compliance
Create Customer Value:
- Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers
- Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance
Service Provider Training & Reviews:
- In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors.
- In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors.
Qualifications:
- A passion for Trade Compliance and doing the right thing
- Proficiency in English and one of the local languages spoken in the District
- Demonstrated understanding of applicable Trade Compliance laws and regulations
- Training for Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness, under U.S. law and the laws of other jurisdictions that have implemented U.N. Sanctions
- Strong familiarity with, and continued pursuit of proficiency in Expeditors’ operating systems, including GCI, CFIT, EDMS, ETMS, and, where applicable, third-party systems used to conduct Expeditors’ transactions
- Completion of Conflict-of-Interest Questionnaire and clearance of Company Executive Conflict of Interest check
- No objection to background check, as permitted by applicable law
- No impediment to travel to the branches in the District
- Passing score on the IATA/FIATA examination
- DG certification(s)
- Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable
- Product- or Service-specific export, import and/or operational training/certification
- Customs Broker license (U.S.) or similar non-U.S. country license, where available
Additional Information: Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
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