Healthcare Operations Manager

As a Healthcare Operations Manager at Expeditors, you will be responsible for ensuring that all Healthcare products are handled and stored in accordance with current GDP best practices.

Key responsibilities include:

• Conducting GDP tasks as they relate to the district facility type and GDP Customer requirements
• Maintaining facilities and equipment to GDP standards
• Risk assessing potential impacts on GDP activities or customer product
• Reporting security issues and ensuring facility exits are secure
• Segregating non-compliant stock and acting on instructions from the GDP CR
• Ensuring premises and equipment are up to required GDP standards of cleanliness
• Adhering to approved Quality Agreements and Service Level Agreements
• Ensuring compliance with agreed customer requirements
• Using only GDP-approved Service providers
• Managing Corrective Actions and Preventive Actions (CAPA)
• Informing customers of any issues with shipments
• Leading GDP initiatives in the district
• Attending conference calls and meetings as required
• Participating in departmental and other meetings
• Engaging with Account Managers of district GDP Customers
• Working with Vertical team to understand thermal packaging capabilities
• Overseeing Transition and Implementations for Healthcare customers
• Assuring key Healthcare attributes are included into SOP’s and operational processes
• Developing a strong understanding of core carrier capabilities
• Building and maintaining customer relationships

Expeditors Key Performance Expectations:

• Exceptional Customer Service
• Job Execution
• Reliability
• Collaboration
• Communication
• Culture
• Personal Growth and Development

Physical Demands:

• Use of standard office equipment
• Writing with pencil/pen/marker
• Functions performed primarily standing and driving a forklift truck