Director, Partner Account Management, Accenture Edge

Salesforce’s Global Consulting Partner (GCP) organization is seeking a Director, Partner Account Management to run our Accenture Edge (NeuraFlash) business globally across all industries.

Responsibilities:

• Make daily calls on where to lean in and where to stop: which segments, industries, regions, and accounts get joint attention, and which do not.
• Allocate and reallocate joint investment (funds, programs, resources) based on measured return, and retire what is not working.
• Resolve escalations on deals, delivery, and the relationship quickly, then fix the underlying process so the same issue does not recur.
• Weigh competing priorities across Sales, Partner Sales, regional PAMs, and Accenture, and make tradeoffs transparent.
• Build, design and maintain the systems that scale the motion: co-sell playbooks, account matching and deal registration, enablement, and clear rules of engagement for Salesforce and partner teams.
• Run a repeatable operating rhythm with Accenture Edge leadership covering pipeline, account prioritization, and investment, replacing static annual planning with ongoing adjustment.
• Work with Accenture to build certified Agentforce and Data 360 delivery capacity ahead of demand, in line with the FDE Partner Network.
• Use automation, data, and AI to run the partnership with less manual effort and fewer handoffs.
• Manage the partnership by signal, not anecdote: partner-influenced pipeline and revenue, certified practitioner growth (including Agentforce), consumption, and customer outcomes and references.
• Spot early indicators of risk or momentum, and act before they show up in the forecast.
• Translate performance into clear, concise narratives for Salesforce and Accenture executives.
• Serve as the primary Salesforce counterpart to Accenture Edge leadership, building trust at the C-suite and VP level.
• Align Sales, Partner Sales, Partner Success, regional and industry PAMs, Marketing, Legal, and Operations around one coordinated approach to Edge.
• Bring field and customer signals back into Salesforce product, program, and partner strategy decisions.

Requirements:

• 10+ years in partnerships, sales, or consulting, with a track record of driving partner revenue and exceeding targets.
• Proven success running strategic, global relationships with consulting organizations or SIs.
• Experience building scaled, repeatable co-sell motions, ideally including mid-market.
• Demonstrated ability to drive significant influenced revenue through SI partnerships.
• Deep understanding of co-sell mechanics and partner investment programs, and how to measure their return.
• Experience and insight into emerging and disruptive AI (e.g. Agentforce Voice, Data 360, Salesforce’s portfolio of acquisitions).
• Strong judgment under ambiguity: you make clear, well-reasoned decisions with incomplete information, explain your reasoning, and know when to escalate.
• Systems thinking: you design processes, cadences, and metrics that work across many accounts, regions, and teams.
• Comfort with complexity, and the ability to think at multiple levels of abstraction.
• Executive presence, with the ability to build trust and influence at the C-suite and VP level.
• Strong command of Salesforce technology, including platform, SaaS, Agentforce, and Data 360.
• Existing relationships across Accenture, ideally including Edge or its mid-market and Salesforce practices, strongly preferred.
• Bachelor’s degree in Business, Computer Science, or Engineering; MBA preferred.
• Willingness to travel approximately 20–30%.