Description
The Data Management Solutions (DMS) On-Boarding team understands the complexities involved with datafeed/API products and is responsible for reviewing and facilitating entitlement requests involving DMS platforms.
This team acts as a gatekeeper and ensures that clients receive the correct product and packages for all DMS products.
Responsibilities:
- Review Trials/New Sales/Renewals and its product components, approvals, and third-party licenses by confirming the correct product components are added so the client receives the product and data as expected.
- Manage and improve the different tools used by the DMS team for the completion of the on-boarding of clients.
- Validate approvals and third-party licenses by confirming the correct product components are added so the client receives the product and data as expected.
- Demonstrate planning and organization skills and work quickly and accurately in a pressured environment.
- Remain positive and calm and project a “can-do” attitude.
- Communicate effectively with Application Specialists, Relationship Managers, Sales reps, and Product Managers.
What we're looking for:
- Bachelor’s degree in Finance, Business, Accounting, Economics, Computer Science, Mathematics.
- Strong communication skills with experience collaborating across diverse teams and stakeholders.
- Strong attention to detail with demonstrated ability to work accurately in fast-paced, high-pressure environments.
- Creative problem-solving abilities with strong process-oriented mindset for developing efficient workflows and solutions.
- Proficiency in Salesforce.
- Positive, solution-oriented mindset with demonstrated resilience and adaptability in dynamic business environments.
- Knowledge of VBA (Visual Basic for Applications) or Advanced knowledge in Excel is a plus.
What's in it for you:
- Learn and improve your knowledge about DMS products, processes, and business.
- Liaise with different stakeholders and make a difference regarding the overall customer experience.
- Have an integral part of the product development cycle and roll-out.
Benefits:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
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