Transaction Management Representative

Transaction Management is a dynamic and highly collaborative team responsible for enabling and managing sales fulfillment processes in an active sales environment.

The team develops a strong understanding of ratings products and their application across global capital markets, strengthening the organization's relationship with existing accounts by delivering quality, efficient, and standardized customer service , both pre- and post-sale , while playing a critical role in ensuring audit and regulatory compliance.

Responsibilities

• Support sales implementation processes, including order execution, accurate billing, and system entry to ensure maximum revenue realization.
• Collaborate with Business Developers, Relationship Managers, Product Managers, and other Transaction Managers to own the sales pipeline and handle transactional customer queries with accuracy and responsiveness.
• Act as a bridge between Sales and other internal functions , including data, IT, finance, and product teams , maintaining alignment across cross-functional and global groups.
• Maintain knowledge of pricing strategies and approval guidelines to serve as a reliable contact point for external client queries and inter-team support.
• Ensure adherence to relevant regulations and company policies while managing high-volume workflows independently with a strong eye for detail.

Requirements

• Demonstrated ability to manage high-volume, rapidly changing workstreams with a high degree of accuracy and a technology-oriented, detail-focused approach.
• Strong attention to detail and a persistent, results-oriented approach, with the ability to deliver accurate work within tight timelines.
• Strong oral and written communication skills, with the ability to engage effectively with clients and internal stakeholders at all levels.
• Advanced proficiency in Microsoft Excel, including formulas, macros, and pivot tables.
• English: Fluent (able to conduct meetings, collaborate effectively, and communicate clearly in writing and verbally).
• Hebrew: Preferred , Professional working proficiency (able to communicate clearly at work in everyday situations and write professional messages).

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards,small perks can make a big difference.