Customs Brokerage Agent

We're seeking a Customs Brokerage Agent to join our team in Savannah, GA. As a key player in our organisation, you will ensure timely and accurate shipment processing, data entry, billing, and accounting. You will also prepare customs entries, monitor customs clearances, and communicate with customers.

Responsibilities:

• Process shipments smoothly and timely according to Expeditors' operational procedures
• Ensure accurate and timely data entry into operational systems
• Invoice customers with expected charges in a timely and accurate manner
• Prepare customs entries in Exp.o Customs
• Monitor customs clearances and communicate with customers
• Meet compliance with regulations and internal policies
• Constantly look for areas of improved efficiency

Key Performance Expectations:

• Exceptional Customer Service: Anticipate, understand, and meet customer needs
• Job Execution: Complete quality work that matches job expectations
• Reliability: Consistently meet deadlines and be punctual
• Collaboration: Display a willingness to aid and assist others
• Communication: Effectively listen and communicate in a professional manner
• Culture: Exhibit and promote the company's 10 cultural attributes
• Personal Growth and Development: Participate in training and pursue professional development goals

Qualifications:

• Bachelor's Degree or equivalent experience
• 2 years Customs Brokerage/Compliance experience preferred
• Computer skills (Microsoft Word, Excel, Power Point)
• Ability to type: 45wpm
• Ability to work under pressure and adapt to changes
• High level of attention to detail and strong organisational skills
• Strong communication skills

Benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus