Description
As a Customs Brokerage Service Agent at Expeditors, you will handle daily operations and ensure accurate data entry in the system.
Your responsibilities will include:
- Tracking incoming ocean import shipments and preparing documents prior to shipment arrival
- Resolving issues and problems that arise
- Reviewing and following customers' Standard Operating Procedures (SOPs) and developing good relations with customers
- Checking and issuing invoices to customers, ensuring accuracy as per agreements
- Providing proactive and professional service to understand and meet customers' needs
The ideal candidate will have:
- Understanding of transportation documentation and terms
- Effective interpersonal skills, including clear communication and problem-solving abilities
- Pro-active and strong organizational skills
- Strong desire to learn
- Good computer skills (Excel, Word, PowerPoint)
- Fluency in English
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