Customs Brokerage Agent

We're seeking a Customs Brokerage Agent to join our team in Ellenwood, GA. As a leading global supply chain management company, we're dedicated to providing exceptional customer service and innovative solutions.

Major Duties and Responsibilities:

• Ensure timely and accurate shipment processing, following Expeditors' operational procedures and customer requirements.
• Accurately and timely enter data into our operational systems, monitoring exception reports for quick data integrity resolution.
• Invoice customers for expected charges in a timely and accurate manner, following Expeditors and customer requirements.
• Prepare customs entries in Exp.o Customs and ensure accurate and timely data entry into operating systems.
• Monitor customs clearances, communicate with customers, and meet compliance with regulations.

Key Performance Expectations:

• Exceptional Customer Service: Anticipate, understand, and meet customer needs, providing proactive and timely solutions.
• Job Execution: Consistently complete quality work, committed to operational excellence and continuous improvement.
• Reliability: Meet deadlines, be punctual, and manage time effectively.
• Collaboration: Work harmoniously with superiors and fellow workers, aiding and assisting others as needed.
• Communication: Effectively listen and communicate in a professional manner, providing relevant and timely information.

Qualifications:

• Bachelor's Degree or equivalent experience.
• 2 years of Customs Brokerage/Compliance experience preferred.
• Computer skills in Microsoft Word, Excel, and PowerPoint.
• Ability to type 45wpm.
• Strong organizational, communication, and attention to detail skills.

Benefits:

• Paid Vacation, Holiday, and Sick Time.
• Health Plan: Medical.
• Life Insurance.
• Employee Stock Purchase Plan.
• Training and Personnel Development Program.
• Growth opportunities within the company.
• Employee Referral Program Bonus.