Customer Advisor

Join Argos as a Customer Advisor in Inverness, Inverness-Shire, United Kingdom. As a Customer Advisor, you’ll provide an excellent experience for customers when they visit the store to shop or collect their online orders.

Responsibilities:

• Deliver excellent customer service on the tills, website screens on the shopfloor, and at the collection counter
• Collect products from the stock area for customers, take payments, provide details on financial service offerings for certain products, and process refunds
• Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
• Build great knowledge about products, services, and promotions to help provide recommendations

Requirements:

• Friendly and welcoming, with a genuine enthusiasm for understanding customers and helping them have a great experience
• Comfortable talking to customers about financial services when buying certain products
• Happy working at pace in a physical, high-energy environment, pulling together with the team to get more done and support one another
• Prepared to work flexibly and productively to a high standard across the store, taking ownership and stepping in where needed
• Embraces new digital tools and technology, using them confidently to work effectively and deliver brilliant outcomes
• Has great attention to detail and takes pride in keeping the store clean, safe, and clutter-free

Benefits:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
• Generous holiday entitlement - based on the hours worked, plus maternity and paternity leave
• Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers, and more
• Wellbeing support – including free access to the Employee Assistance Programme