Description
We are seeking a Creative Associate Project Manager to support the successful delivery of creative projects by coordinating timelines, resources, communications, and project administration activities.
The Services team is a key differentiator for Mastercard, providing cutting-edge services that help customers grow. Marketing Services develops and executes marketing programs that support client objectives, while the Advisors Creative Desk (ACD) creates engaging, on-brand creative solutions for Mastercard and its partners.
As a Creative Associate Project Manager, you will:
- Support the day-to-day coordination of creative projects from brief to delivery
- Maintain project plans, trackers, timelines, and documentation
- Assist with scheduling meetings, preparing status updates, and following up on actions
- Coordinate with creative, strategy, and production teams to ensure tasks progress according to plan
- Help monitor project schedules, resource allocation, and deliverable deadlines
- Support budget tracking, project forecasting, and reporting activities
- Escalate risks, delays, or dependencies to Project Managers when identified
- Maintain accurate records within project management and workflow tools
- Help ensure compliance with ACD processes, templates, and governance standards
- Contribute to continuous improvement initiatives by identifying opportunities to streamline project workflows
You will need:
- 3-7 years of experience in project coordination, account coordination, marketing, creative services, or related roles
- Strong organizational skills with excellent attention to detail
- Ability to manage multiple tasks and priorities simultaneously
- Strong communication and stakeholder management skills
- Comfortable working with cross-functional teams in a fast-paced environment
- Proactive, collaborative, and eager to learn
- Experience with project management tools (e.g., Monday.com, Asana, Jira, Salesforce, or similar) is an advantage
- Strong written and verbal communication skills in English
- Bachelor's degree or equivalent experience preferred
- Willingness to support multiple projects and adapt to changing priorities
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