Contract & Compliance Officer

We are seeking a Contract & Compliance Officer to join our team on a permanent basis. As a Contract & Compliance Officer, you will oversee a portfolio of properties managed by external agents, ensuring communal services are delivered efficiently, and sites are maintained in line with legal, contractual, and health and safety requirements.

You will liaise closely with managing agents, proactively identifying and addressing risks to keep our communities safe and compliant. As the first point of contact for your patch, you will lead all contract management matters and take responsibility for specialist projects as required.

Working with the management team, you will help deliver team priorities, meeting deadlines in line with departmental and organisational goals. You will also ensure compliance functions are completed, with managing agents providing the necessary certification, servicing data, and reporting in line with our monitoring framework.

The ideal candidate will have proven experience in contract management, site inspections, and audits, with a strong knowledge of health and safety compliance. You should be confident in producing statistical data and writing clear, accurate reports. You will be an effective communicator with good customer service skills and the ability to quickly and efficiently resolve queries and complaints.

Desirable experience includes project management, familiarity with CRM and HPM applications, and a qualification in business or management.

In return, we offer a salary of £45,656.00 - £53,520.00 per annum, depending on location. We also offer hybrid working, flexible arrangements, and a range of benefits to support you and your lifestyle.