Community Well Care Coordinator

We are seeking a Community Well Care Coordinator to join our team in Chicago, IL. As a Community Well Care Coordinator, you will assess and evaluate members' needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families towards and facilitating interaction with resources appropriate for the care and wellbeing of members.

Key Responsibilities

• Visit IL FIDE members in their homes for in-person visits
• Complete assessments in person and telephonically
• Identify and resolve barriers that hinder effective care
• Plan and implement interventions to meet care needs
• Coordinate services, monitor, and evaluate the case management plan against the member's personal goals
• Ensure the member progresses towards desired outcomes by continuously monitoring patient care through use of assessment, data, conversations with member, and active care planning

Required Qualifications

• Bachelor's degree in social sciences, social work, human services, or a health-related field
• Or an active, unrestricted Licensed Practical Nurse (LPN) in the state of Illinois with one (1) year of experience conducting comprehensive assessments and provision of formal services to elderly individuals
• One (1) or more years of experience in health care and case management
• Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook
• Ability to use a variety of electronic information applications/software programs including electronic medical records
• Ability to travel in the region to meet face-to-face with members and/or their families
• Valid state driver's license and personal vehicle liability insurance

Preferred Qualifications

• An active, unrestricted Licensed Professional Counselor (LPC) in Illinois
• An active, unrestricted Licensed Social Worker (LSW) in Illinois
• Bilingual or Multilingual: English/Spanish, Arabic, Vietnamese, Amharic, Urdu or other
• Certified Case Manager (CCM)
• Master's degree in health service related field
• Prior experience with Medicare & Medicaid recipients
• Experience with health promotion, coaching and wellness
• Knowledge of community health and social service agencies and additional community resources

Work Details

• Workstyle: Hybrid position including both community-based and remote work
• Travel: 50-75% field-based interactions with members and/or their families
• Mileage Reimbursement for Travel: Provided for work-related travel
• Work Schedule: Monday - Friday; 8:00 AM - 5:00 PM Central Standard Time (CST), with flexibility available

Benefits

• Competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off, short-term and long-term disability, life insurance, and more