You will play a crucial role in ensuring accurate commission payments and reliable compensation operations.

Sun Life is driven by its Purpose: helping clients achieve lifetime financial security and live healthier lives.

Job Responsibilities

Review and validate pension commissions generated from the system for accuracy, completeness, and alignment with applicable commission rules and business requirements.
Investigate commission discrepancies and system exceptions by analyzing source data, transaction records, and calculation logic to identify root causes and recommend corrective actions.
Coordinate with business users, operations, IT, and other support teams to resolve issues promptly, follow up on corrections, and escalate material discrepancies.
Support Agency Distribution Compensation daily operations and business-as-usual activities, including payment control checks and compensation administration.
Identify and recommend process and control improvements to reduce recurring errors and enhance operational efficiency.
Support system enhancements, business requirement reviews, and user acceptance testing as required.

Job Requirements

University graduates in Business Administration, Accounting, Finance, or a related discipline are preferred.
At least 5 years of relevant working experience, preferably in compensation processing, pension administration, or financial operations.
Proficiency in Microsoft Excel, data validation, reconciliation, and exception analysis.
Ability to work independently within established procedures, prioritize competing tasks, and meet commission processing deadlines.

Benefits

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Commission Operations Specialist

Skills