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From the employer's careers site First seen 12 Nov 2026

Partner Onboarding Specialist

Deliveroo Paris senior full-time

The employer hasn't listed a salary.

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Description

The KYC/KYB Partner Onboarding Specialist is responsible for the end-to-end Know Your Customer / Know Your Business verification of retail partners in France, with a focus on large supermarket and grocery groups extending into non-food ranges.

The role collects, reviews and validates corporate and identity documentation, makes sure each file is complete and compliant, and follows each partner through to final activation.

Key tasks and responsibilities:

  • Performing KYC and KYB verification for a portfolio of partners and stores
  • Collecting missing documents by contacting partners and franchisees
  • Coordinating daily with Account Managers and Sales on priorities, partner communication and escalations
  • Reviewing company documentation for completeness, validity and consistency
  • Identifying legal representatives and Ultimate Beneficial Owners
  • Contributing to the redaction of partners’ contracts
  • Preparing and launching bulk contract generation for signature
  • Keeping Salesforce accurate and up to date
  • Maintaining trackers and dashboards in Google Sheets and Google Drive
  • Identifying and escalating compliance risks, inconsistencies or missing information

Qualifications:

  • Minimum of 2 years of hands-on experience in KYC/KYB, onboarding or compliance
  • Expert knowledge of French company structures and legal forms
  • Proven ability to read and analyse KBIS and RNE extracts
  • Solid understanding of AML/CFT regulation and customer due diligence requirements
  • Strong command of Salesforce and Google Workspace
  • Fluent in French and professional proficiency in English
  • Very strong attention to detail, with a high degree of accuracy, reliability and accountability
  • Excellent organizational and time management skills
  • Ability to work independently and collaborate effectively with sales and cross-functional teams

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Skills

Required

Nice to have

  • merchant or partner onboarding
  • retail or large-group environments
  • portfolio re-papering projects
  • process automation
  • AI-assisted tools

Ready to apply?

You apply with the employer directly. Their original posting is here: https://job-boards.greenhouse.io/deliveroo/jobs/8372895

Apply on Deliveroo