Captain Waiter

We are seeking a highly skilled Captain Waiter to join our team at Fairmont Bab Al Bahr, a 5-star Abu Dhabi beach resort. As a Captain Waiter, you will be responsible for supervising the restaurant service team and ensuring exceptional guest experiences in accordance with the hotel's luxury service standards.

Key responsibilities include:

• Delivering personalized and attentive service to all guests
• Supervising and coordinating the activities of waiters, runners, and hosts during service
• Conducting daily briefings and communicating operational updates to the team
• Ensuring smooth service flow and maintaining service standards throughout operating hours
• Guiding, training, and coaching food and beverage team members on service standards and product knowledge
• Maintaining comprehensive knowledge of menu items, ingredients, preparation methods, and beverage offerings
• Ensuring compliance with luxury hospitality standards and brand requirements
• Assisting in achieving departmental revenue and profitability targets

Requirements:

• Minimum 2-3 years of experience as a Captain Waiter or Senior Waiter in a luxury hotel or upscale restaurant
• Strong knowledge of fine dining service standards and restaurant operations
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Ability to work flexible shifts, including weekends and public holidays
• Good command of English; additional languages are an advantage.