Banquet Server

We are seeking a Banquet Server to join our team at 21c Museum Hotels in Durham, NC. As a Banquet Server, you will be responsible for providing excellent customer service and ensuring seamless event execution.

Responsibilities:

• Execute events while working with other Banquet & Catering teammates
• Interact with Event Captains and Event Managers to ensure excellent event service
• Set up and tear down events according to BEO, Req sheet, and Event Captain's instructions
• Provide excellent customer service to all guests in the hotel and restaurant
• Take orders, serve food and drinks, and clear tables as necessary
• Follow the steps of service for each specific type of event
• Demonstrate knowledge of procedures, terminology, and techniques used in the Banquet & Catering department
• Demonstrate knowledge of ingredients of all food and beverage items served
• Know the hotel's hours, features, and services
• Maintain a positive, proactive, and motivated attitude
• Ability to work in a team for large events and solo for smaller meetings
• Report to work on time and ready to work scheduled shift

Qualifications:

• Flexible hours (nights, weekends)
• Responsible, dependable, punctual
• Basic math skills
• Strong communication skills; must be able to speak, read, and understand English
• Clean and professional appearance
• Demonstrates enthusiasm for 21c Museum Hotels
• Beverage knowledge (spirits & beer/wine/especially Bourbon)
• Pass a background check

Physical Requirements:

• Carry a full cocktail tray comfortably
• Stand and walk for long periods
• Lift at least 50 pounds