Description
We are seeking a Sales and Service Advisor to join our team at HSBC México. As a Sales and Service Advisor, you will be responsible for improving the customer experience at our branch by providing attention at the counter and promoting our products and services to current and potential clients.
Responsibilities:
- Provide exceptional customer service and promote our products and services
- Refer clients to promoters or alternative channels to increase profitability at the branch
- Work collaboratively with the team to achieve sales goals
Requirements:
- Bachelor's degree in Economics, Administration, or Finance (completed or in progress)
- Minimum 6 months of experience in customer service and/or sales, preferably in the financial sector
- Availability to work Monday to Saturday
Skills:
- Customer orientation and sales focus
- Teamwork and collaboration
- Results-driven and problem-solving approach
- Adaptability to change
Benefits:
- Direct hiring by the bank
- Base salary, quarterly performance bonus, Christmas bonus, vacation bonus, life insurance, major medical expense insurance, loans, discounts on bank products, active participation in sustainability/social responsibility programs, discounts at over 9,000 establishments, and a career plan tailored to your aspirations
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