Description
The Apprenticeship Administrator provides essential administrative support to the Ministry of Justice's Apprenticeship Team, helping colleagues across the Department access and successfully participate in apprenticeship programmes.
The role involves managing apprenticeship applications and learner records, responding to enquiries, supporting enrolment and onboarding, and administering changes to learning arrangements.
The postholder will undertake a Level 3 Business Administration Apprenticeship alongside the role.
Key responsibilities include:
- Monitoring and managing the Apprenticeship Team's shared mailbox
- Processing apprenticeship applications accurately and within agreed timescales
- Supporting apprenticeship enrolment and onboarding
- Administering changes to learners' apprenticeship arrangements
- Maintaining accurate and up-to-date learner information on the Digital Apprenticeship Service and other apprenticeship systems and records
- Providing accurate information and routine reports to colleagues
- Supporting effective communication with learners, managers, and apprenticeship providers
- Contributing ideas for improving administrative processes and the learner experience
The Ministry of Justice offers a range of benefits, including a salary of £25,582 - £30,109 per year, a Civil Service pension with an employer contribution of 28.97%, access to learning and development, and a working environment that supports flexible working options.
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