Account Director, Startups | New Business - UK&I

OpenAI is seeking a highly motivated and experienced Account Director to join our Startups UKI Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.

Responsibilities:

• Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Own a consumption revenue target.
• Manage consumption revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Closely monitor the industry landscape to contribute to product roadmap and other corporate strategies.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
• Support the recruitment and onboarding of other teammates.
• Support the development of company culture.

Requirements:

• 6+ years selling platform-as-a-service and/or software-as-a-service.
• Designing and executing complex deal strategies.
• Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.
• Supporting the growth of fast-growing, high-performance companies.
• Working directly with C-level executives.
• Communicating technical concepts to customers and internal stakeholders.
• Leading high-visibility customer events.
• Gathering, distilling, and processing complex market intelligence.

Nice to Have:

• Passion or deep curiosity in artificial intelligence.
• Customer-centric mindset.
• Builder mentality.
• Excited by new challenges.
• Strategist with go-to-market best practices experience.