Description
At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.
Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings, and Commercial Banking and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart – a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple – bring ingenuity, simplicity and humanity to an industry ripe for change.
At Capital One India, we solve fundamental business problems at scale using advanced analytics, data science and machine learning. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data to build cutting edge patentable products at an industrial scale.
We are hiring a Principal Associate L&D. This function supports key business priorities for the LoB. You will work with cross functional teams across HR and the LoBs to advance strategic imperatives. You may need to create or enhance knowledge bases.
General Responsibilities:
- Needs Analysis: Proactively meet with internal clients to fully understand their business strategies and learning needs or requirements.
- Program Design: Identify and design integrated learning solutions to fill performance and development gaps using adult learning methodologies and training techniques.
- Training Delivery: Facilitate in-person or virtual training sessions. Ensure availability of learning materials and resources.
- Metrics & Evaluation: Assess the success and effectiveness of the training plans and suggest appropriate changes to them to further enhance their results within the scope of the learning and development function.
- Vendors & Budgets: Work on identifying and hiring specific L&D consultants and be a point of contact between the company and the external trainers, be able to track budgets, spending.
Basic Qualifications:
- Master's Degree in Human Resources.
- At least 3 years of experience working in the learning & development industry.
- At least 3 years of experience in learning consultation.
- At least 3 years of experience in learning curriculum design and development.
- At least 3 years of experience managing the execution of training programs.
Preferred Qualifications:
- 5+ years of experience in training needs assessment and design.
- 5+ years of experience in client consulting / performance consulting.
- 5+ years of experience in leading project teams.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.