Description
We're looking for a Head of People Operations to lead the work in making everyday work simpler, more reliable, and increasingly agent-enabled. You'll shape the strategy across People Operations and Total Rewards operations, making sure that the systems and processes are designed to provide a great employee experience.
Responsibilities:
- Be customer zero for AI-enabled operations. Prototype and scale agents on real workflows, with trusted data, the right access, and human review built in.
- Build the experience behind the experience. Every hire, change, leave, and farewell runs through the systems you design.
- Lead a team that wears many hats. You'll coach, set the roadmap, and still get your hands dirty.
- Join at a moment of growth. Notion is scaling, and there's a real green field to build something simple and lasting.
- Work across the whole company. Partner with People, Finance, Payroll, Legal, IT, and BizTech to make handoffs smooth and change stick.
- Put agents to work, thoughtfully. Test and scale useful workflows with validation and human review.
- Lead the team and set the roadmap. Clear ownership, clear priorities, and room for people to grow.
- Build reliable lifecycle workflows. Onboarding, employee changes, leaves, and offboarding, with clear intake, service standards, and escalation paths.
- Run Total Rewards operations. Own routine compensation and benefits operations, from cycle readiness and data changes to Payroll handoffs, with accuracy and good judgment on exceptions.
- Measure what matters. Use service, quality, and adoption data to keep improving, with data integrity and audit readiness built in.
- Make change stick. Align partners across the company and drive adoption.
Requirements:
- You've led a People Operations team in a shared services model and built scalable processes in a growing company, while staying hands-on.
- You've built People programs and operational processes from the ground up.
- You know compensation administration and benefits well, with sound judgment on approvals and exceptions.
- You design great systems and processes across HRIS, case management, and lifecycle workflows.
- You've used AI and automation to improve real work, with privacy, quality, and oversight in mind.
- You communicate clearly, hold strong beliefs loosely, and lead people through change with kindness and directness.