Description
We are looking for a Deputy Clinic Manager for our Dialysis Clinic in Tolworth. As a Deputy Clinic Manager, you will lead your team of nurses and support staff to deliver a high standard of individualised patient-focused care. You will coordinate the day-to-day clinical, administrative, and operational activities needed.
The main duties of the job include:
- Deputizing in operations management of the clinic
- Providing a seamless patient journey and an inviting environment for clients through all touch points
- Implementing new processes to drive quality improvements initiative through the clinic
- Onboarding new teammates effectively alongside the wider team
- Developing positive relationships with patients and handling any complaints that may arise
- Ensuring compliance with all relevant clinical, governance, and regulatory systems and policies, including KLoE
- Maintaining accurate records and timely report submissions
As a Deputy Clinic Manager, you will be integral to promoting DaVita's Community First, Company Second culture, leading the way, and creating a great place to work for teammates.
We offer:
- Salary depending on experience (£42,375 to £44,000 a year)
- Company Pension Scheme
- 35 days' paid leave per annum, including bank holidays
- Monday to Saturday working pattern
- Day shifts only
- Life Assurance to 3 times annual salary
- Retail discount scheme membership
- ANN UK Membership
- A commitment to your training and development
- A 'community first, company second' culture based on Core Values that really matter
- An exciting, collaborative, and driven multinational environment
To be considered for this role, you will need:
- To be a Registered Nurse with Haemodialysis experience
- Full NMC registration with appropriate nursing qualifications
- Previous clinical leadership experience in an outpatient haemodialysis setting
- Engaging communication skills and a friendly demeanour to successfully connect with a diverse team and patients
- Lead by example style to encourage a value-driven culture that brings the best out of everyone
- Proactive and solution-orientated approach to changing situations in a clinical environment
- Exceptional organisation skills to manage an array of different tasks associated with running a clinic
- Evidence of Continued Professional Development, ideally in Renal Care