Admin Business Lead

We are hiring an Admin Business Lead to support the Head of Human Resources for Europe, the Middle East and Africa (EMEA), based in London.

You will partner closely with this leader, managing complex administrative and business support needs while helping them direct their time and attention towards the organisation’s priorities.

You will bring sound judgement, accountability and strong communication skills to the role. You will be comfortable operating independently, solving problems proactively and building effective relationships across Human Resources, the administrative community and the wider firm.

Responsibilities

• Manage a complex calendar thoughtfully, aligning the leader’s time with key priorities, preparing them for meetings and making recommendations on prioritisation, delegation and organisation.
• Collaborate with administrative teams supporting the firm’s senior leaders, while coaching administrative colleagues and coordinating appropriate coverage for phone lines and in-office support.
• Develop a strong understanding of the team’s priorities and strategy, adapting administrative support to help advance its goals.
• Build and maintain a broad internal network, managing the effective flow of information and partnering with stakeholders to support alignment and achieve shared goals.
• Serve as a subject-matter expert on relevant technology capabilities and BlackRock policies and procedures, adopting new practices and helping colleagues navigate changes to tools and processes.
• Coordinate complex business travel, anticipate potential scheduling conflicts and process expenses in accordance with company policy.
• Plan and deliver large meetings, town halls and off-site events, overseeing logistics, coordination and other planning details.

Experience

• Demonstrated experience providing complex administrative or executive support to senior leaders.
• Experience interacting regularly and professionally with executives or similarly senior leaders.
• Demonstrated ability to lead by example, uphold high ethical standards and act as a positive role model for other administrative professionals.
• Sound judgement and the ability to act effectively when information is limited, assess potential risks, prioritise competing needs and escalate issues appropriately.
• A track record of exercising discretion and independent judgement, with the ability to operate effectively in ambiguous or changing situations.
• Excellent written and verbal communication skills, combined with strong interpersonal awareness.
• Curiosity about technology and processes, with the ability to learn new approaches and help others adopt them.

Benefits

• Retirement investment and tools designed to help you in building a sound financial future;
• Access to education reimbursement;
• Comprehensive resources to support your physical health and emotional well-being;
• Family support programs;
• Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Hybrid Work Model

• Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.