Description
Mastercard Services is a key differentiator for Mastercard, delivering data, analytics, technology, and consulting solutions that help customers make smarter decisions, accelerate growth, and improve business performance.
We are seeking a Director, Specialist Sales – Advanced Analytics, Retail & Commerce, Asia Pacific, to drive the growth of Mastercard's Advanced Analytics business across some of the region's most prominent retail, travel, hospitality, and quick service restaurant brands.
Key Responsibilities:
- Develop and execute a sales strategy to accelerate the adoption of Mastercard's Advanced Analytics solutions across Retail & Commerce clients throughout Asia Pacific.
- Drive new business growth through the sale of Test & Learn and broader Advanced Analytics solutions.
- Build and maintain a robust pipeline of strategic opportunities across priority markets and key customer segments.
- Lead complex enterprise sales processes from qualification through contracting and expansion.
- Establish and manage relationships with senior client stakeholders across business, marketing, loyalty, analytics, digital, customer experience, strategy, and innovation functions.
- Act as a trusted advisor to clients on growth strategy, customer engagement, marketing effectiveness, loyalty optimisation, digital transformation, and data-driven decision making.
- Collaborate closely with Mastercard account teams, Services sales specialists, product teams, consulting teams, and customer success organisations to identify and pursue opportunities.
- Position Advanced Analytics solutions as part of larger enterprise transformation and growth initiatives.
- Identify opportunities to bundle Test & Learn with broader Mastercard Services capabilities and solutions.
- Represent Mastercard at major industry conferences, customer events, and executive forums across Asia Pacific.
- Contribute industry insight and market intelligence to support product development and go-to-market initiatives.
Experience:
- 12+ years of enterprise sales, business development, consulting, analytics, SaaS, technology, or data solution sales experience.
- Demonstrated success selling complex solutions to large enterprise customers across Asia Pacific.
- Proven track record of consistently achieving or exceeding sales targets through new business acquisition.
- Experience managing long, complex enterprise sales cycles involving multiple stakeholders and executive decision-makers.
- Strong experience developing pipeline through strategic prospecting, account planning, and relationship building.
Industry Expertise:
- Deep understanding of the Retail & Commerce landscape across Asia Pacific.
- Strong knowledge of customer acquisition, customer loyalty, customer engagement, marketing effectiveness, omnichannel commerce, and growth strategies.
- Significant experience working with or selling to: Retailers, Travel & Hospitality companies/groups, Airlines, Hotel operators, Quick Service Restaurant (QSR) brands.
- Established network of senior executives and decision-makers across Retail, Travel, Hospitality, and QSR organisations in Asia Pacific.
- Strong understanding of the key commercial, customer, loyalty, and marketing challenges facing consumer-facing businesses across the region.
Leadership & Commercial Skills:
- Strong commercial acumen with the ability to identify, develop, and close strategic opportunities.
- Exceptional executive presence and communication skills.
- Proven ability to build trusted relationships and engage credibly with senior executive stakeholders.
- Strong consultative selling and value-based selling capabilities.
- Excellent negotiation, stakeholder management, and relationship-building skills.
- Ability to navigate and influence across a highly matrixed organisation.
- Entrepreneurial mindset with a strong hunting mentality and passion for winning new business.