Description
Join TransPerfect as an Account Manager in our US-RTP, NC office. As an Account Manager, you will be responsible for developing new business relationships and serving as the first level of support to existing clients.
Responsibilities:
- Research prospective clients through various strategies, including internet research, trade show lists, referrals, and professional directories
- Create accurate data within a CRM of prospective client data
- Cold call prospective clients
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process
- Liaise with production to ensure that all jobs are handled appropriately
- Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
- Research and understand all industries that TransPerfect markets to
- Perform other special projects or duties when required
Requirements:
- Minimum Bachelor’s degree
- Excellent English communication skills
- Proven sales life cycle experience
- Proven track record in achieving sales targets
- Ability to consistently and predictably advance customer commitment
- Strong customer orientation
- Develop and execute strategies to build share of customer and long-term relationships
- Maintain on-going relationships with customers
- Proficiency in Microsoft Office Suite
- Ability to thrive in a fast-paced environment
- Excellent problem-solving and analytical skills
- Strong interpersonal skills
- Effective time management skills