Description
We're seeking an Account Manager to join our team in Denver, CO. As a global leader in language services and technology, we help international brands and organisations communicate, operate, and sell their products and services efficiently. You'll develop new business relationships, serve as the first point of contact for existing clients, and work closely with senior leadership to expand current relationships and upsell our portfolio.
Responsibilities:
- Develop new business relationships through internet research, trade shows, referrals, and personal investigation
- Foster and close new clients through referrals, cold calling, networking, and other means
- Grow new business from existing clients, working closely with senior leadership
- Creatively problem-solve to improve new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate clients on the translation process, including our rates, turnaround time, and competitors' information
- Liaise with production to ensure jobs are handled appropriately and with attention to detail
- Follow up with clients to ensure satisfaction with delivery, quality, and customer service
- Understand industries we market to, including industry leaders, current events, and pertinent data
- Perform special projects or duties as required
Required Skills:
- Excellent written and verbal English communication skills
- Minimum Bachelor's degree or equivalent
- Excellent problem-solving and analytical skills
- Strong interpersonal skills
- Effective time management
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401k matching, and other perks.