Description
We are seeking an Account Manager to join our team in Philadelphia, PA. As an Account Manager, you will be responsible for developing new business relationships and serving as the first level of support to existing clients.
The ideal candidate will have excellent written and verbal English communication skills, a minimum Bachelor's degree or equivalent, excellent problem-solving and analytical skills, strong interpersonal skills, and effective time management.
Responsibilities:
- Develop prospective clients through various strategies including internet research, trade show lists, referrals, and personal investigation
- Foster and close new clients through referrals, cold calling, networking, and other means
- Grow new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio
- Creatively problem solve to improve current new business development strategy
- Negotiate rates and deadlines with prospective and current clients
- Educate prospective and existing clients regarding the translation process
- Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail
- Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
We offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks.