Description
We are seeking a Mobile Funeral Arranger to join our team at Co-op Funeralcare. As a Mobile Funeral Arranger, you will be responsible for arranging funerals and providing support to clients in various locations, including Dumbarton, Alexandria, Helensburgh, Port Glasgow, Greenock, and Dunoon.
The role involves:
- Travelling to meet clients and building positive relationships with the community
- Supporting clients in person and over the phone, arranging family visits and answering questions
- Ensuring the funeral home is clean, safe, and welcoming
- Working with digital systems and devices to manage client documentation, funeral arrangements, and invoicing
- Referring regulated work to the Funeral Plan Arrangers team
- Assisting with manual handling of coffins and preparing the deceased for viewing
- Updating client management applications with accurate and timely information
To be successful in this role, you will need:
- A full UK driving licence and access to a vehicle
- The ability to work confidently on your own
- Good communication skills
- Basic maths skills for tasks such as cash handling and invoicing
- A keen eye for detail and accuracy
- Good IT skills and the ability to learn new systems
- High levels of empathy, discretion, and care
- The ability to carry out physical tasks such as moving coffins
In return, we offer a competitive salary of £26,266 per annum (£13.47 per hour), plus benefits including:
- 30% off Co-op branded products and 10% off other brands in our food stores
- 23 days of holiday (pro-rata)
- A pension with up to 10% employer contributions
- Access to our Employee Assistance Programme
- Virtual GP and free eye tests
- Endless career development opportunities
- Friendly, supportive team and the knowledge that you make a huge difference to your community