Description
Join our friendly team at Co-op Funeralcare in Daventry as a Funeral Arranger and help families say the perfect goodbye to loved ones.
You'll earn £13.47 per hour, working part-time 18.75 hours per week, Wednesday - 1pm-5pm, Thursday and Friday - 9am-5pm.
No previous experience in the funeral industry is required as we provide full training and ongoing support.
What you'll do
- Build and maintain positive relationships with clients and the community
- Support clients both in person and over the phone, arranging family visits and answering client questions
- Ensure the funeral home is clean, safe, and welcoming, maintaining a professional and comforting environment
- Work with digital systems and devices to manage client documentation, funeral arrangements, and invoicing
- Support with manual handling of coffins and assist in the care and preparation of the deceased
- Update client management applications with accurate and timely information
What you'll bring
- Good communication skills
- Ability to work with numbers and basic calculations
- Keen eye for detail and accuracy
- Good IT skills
- Passion for delivering great service and building relationships
- High levels of empathy, discretion, and care
- Ability to carry out physical elements of the role
Benefits
- 30% off Co-op branded products and 10% off other brands
- 23 days holidays (pro rata)
- Pension with up to 10% employer contributions
- Access to Employee Assistance Programme
- Virtual GP and free eye tests
- Endless career development opportunities
- Friendly, supportive team