Description
The People & Culture Manager oversees and implements people & culture activities for an assigned portfolio of IRC offices or departments, providing a spectrum of services from tactical to strategic.
Major Responsibilities:
- Provide support and drive progress of key bodies of work within a broad range of people and culture areas, including RC Way, HR Knowledge, Advisor, Employee Support, Employee Relations, Labor Relations, Employee Experience, Talent Acquisition, Talent Management, Employee Exits, HR Administration, and P&C Community.
- Model, promote and uphold a culture of values as reflected in our code of conduct, The IRC Way: Standards for Professional Conduct – Integrity, Service, Accountability, and Equality.
- Serve as a reliable source of HR policies, practices and processes in response to employee and/or supervisor requests, ensuring compliance with internal and external standards and applicable labor laws.
- Lead intake, make recommendations, and support resolution of sensitive employee relations matters and workplace investigations.
- Lead the implementation of the collective bargaining agreement for relevant groups, ensure consistent application of its provisions, build and maintain constructive relationships with union representatives.
- Lead initiatives that strengthen organizational culture, drive employee engagement, and ensure an inclusive workplace where all staff feel valued and respected.
- Oversee onboarding of new staff, with the goal to ensure new hire and orientation practices are implemented in accordance with IRC standards.
- Participate in core talent activities as relevant and become proficient in delivering select training and development seminars.
- Monitor and intervene as necessary to ensure IRC standards are met for separation forms, exit paperwork, and exit surveys.
- Manage and maintain electronic office personnel records of employees and prepare paperwork with supporting documentation for Workday transactions.
- Actively contribute to a nationwide P&C community of practice, partnering with peers across the IRC network to align on best practices, troubleshoot shared challenges, and strengthen consistency in how P&C services are delivered organization-wide.
- Manage background check procedures for staff and independent contractors.
- May manage a small team.
Working Environment:
- Hybrid work with minimum 3 days in office.
- A combination of standard office environment and remote work.
- May require occasional weekend and/or evening work.
- Occasional travel to other IRC offices may be required.
Job Requirements:
- Bachelor's degree, preferably in Human Resources or Business Administration; or equivalent experience.
- Minimum five (5) years progressively responsible Human Resources experience.
- PHR or SHRM-CP certification preferred.
- Advanced working knowledge of at least one human resources discipline including: employee relations, compensation and benefits, performance management, learning and development, organizational development, labor relations, etc.
- Prior experience leading workplace investigations and supporting the resolution of employee relations matters required.
- Prior experience working in a unionized environment strongly preferred.
- Experience in a large, matrixed organization a plus.
Compensation: ($84,872-$91,137)
Benefits: IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.