Description
About the Role
As a Sales Development Representative (SDR) at Stripe, you'll work in a customer-facing role focused on connecting prospective customers with Stripe. You'll work in partnership with the Marketing and Sales teams to create a high-quality, predictable pipeline.
What You'll Do
For the first few months, you'll be part of our Sales Development Associate program, designed to accelerate onboarding and support new grads transitioning into their first roles in a corporate setting. Part of this period will be supported by the Sales Development Academy, which will help you quickly build and develop the foundational skills required to be successful in this role and position you for a long-term career in Sales at Stripe.
Your responsibilities will include:
- Contacting potential customers through cold-calling, email, and social channels, or by responding to inquiries generated from Marketing activities.
- Booking meetings with potential customers (prospects) and pitching them on Stripe's products that match their business model.
- Developing relationships with prospects to uncover specific business needs through effective, consultative questioning to qualify interest and prepare a comprehensive handoff to sales.
- Researching and creating compelling outreach materials for high-value prospects, in partnership with SDRs and Account Executives.
- Executing outbound sales outreach created by marketing, leveraging strategic messaging to target specific segments.
- Following up with potential customers who expressed interest but did not initially result in a sales opportunity, maintaining a warm pipeline.
- Effectively managing customer outreach, consistently meeting/exceeding Service Level Agreements (SLAs), meticulously updating activity and contact information within the Customer Relationship Management system (Salesforce) to support weekly reporting efforts.
- Collaborating and providing essential feedback and insights to Marketing to help improve targeting, messaging, and overall campaign effectiveness.
Who You Are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you're encouraged to apply.
Minimum requirements:
- A track record of top performance or prior success in academic, extracurricular, or professional endeavors.
- Superior verbal and written communication skills, with an ability to clearly articulate complex topics.
- Self-starter who is highly motivated and able to operate effectively and autonomously in a hyper-growth environment.
- This role requires in-office participation three to four (3-4) days per week in our Chicago office.
Preferred qualifications:
- Professional experience in a sales, customer service, or fast-paced professional environment.