Description
This is an exciting opportunity to play a key role in the oversight and development of GSK’s UK Occupational Health (OH) service.
Reporting to the Regional Head of Occupational Health, Europe, you will oversee the operational performance and governance of GSK’s outsourced UK Occupational Health service. You’ll work closely with our service provider and internal partners to help ensure employees, managers and the wider business receive a high-quality, compliant and effective service.
In this role you will…
- Act as the primary GSK contact for UK Occupational Health services, maintaining oversight of delivery across UK sites and business areas.
- Build a strong working relationship with our Occupational Health service provider, managing day-to-day service and contract performance.
- Monitor service levels, contractual obligations, costs, utilisation and key performance indicators, using data and insight to drive improvements.
- Lead supplier and service governance reviews, ensuring risks, issues and agreed actions are appropriately managed and escalated.
- Partner with EHS, HR, Procurement, Legal, Finance and site stakeholders to support effective service delivery, audits and regulatory requirements.
- Provide clear performance reporting, insights and recommendations to Occupational Health and EHS leadership.
- Identify opportunities to simplify, standardise and improve Occupational Health services and their integration with internal processes.
- Support the introduction of new processes, technologies and ways of working.
- Manage the Occupational Health service operating budget and expenditure within agreed authority levels, supporting forecasting and business planning.
Basic Qualifications & Skills:
- A professional qualification in an Occupational Health-related discipline.
- Experience of managing or governing third-party suppliers or outsourced Occupational Health services.
- Experience using contractual governance, service reviews, performance data and constructive challenge to achieve agreed outcomes with external service partners.
- Strong understanding of UK H&S regulatory requirements, service governance, compliance obligations and clinical governance.
- Experience using service data, metrics and trends to identify risks, generate insights and drive service improvements.
- Strong stakeholder management skills, with the ability to influence and achieve outcomes without formal authority.
- Strong communication and relationship-building skills.
Benefits:
- Competitive salary
- Annual bonus based on company performance
- Healthcare and wellbeing programmes
- Pension plan membership
- Shares and savings programme