Occupational Health Unit Admin Assistant

As an Occupational Health Unit Admin Assistant, you will play a key role in supporting the Occupational Health Team in providing clinical guidance to the force. The role is customer-focused and designed to support the clinical team in achieving a high standard of service delivery.

Main duties and responsibilities:

• Execute daily admin tasks to a high standard, such as scheduling appointments, reception duties, compiling files, and scanning.
• Maintain records on the OH management system and ensure that all records are clear and up-to-date with current status.
• Answer telephone, email, and face-to-face enquiries and provide appropriate advice.
• Support the clinical teams with day-to-day delivery of the service to ensure a superior client experience.
• Support the Admin Managers with producing data reports and other information for stakeholders.
• Engage with visitors to the site, ensuring that they pass the required security checks and support site inspections.
• Monitor daily workflow and highlight issues to relevant clinicians to ensure prompt action is taken.
• Diary management of the occupational health advisory teams, ensuring that service delivery KPIs are met and raising concerns with the OHU Management Team.
• Support the OHU teams with any other tasks as directed.
• Undertake any other work as directed, including working at different locations within South Yorkshire Police if required.

Skills and experience:

• Passion for excellence and high standards of client care.
• Excellent communicator, written and verbal.
• Ability to organise yourself and work streams to a high standard.
• Self-motivated.
• Attention to detail and comfortable managing multiple tasks.
• Ability to use own initiative and make decisions.
• GCSE Maths and English.
• Experience of using electronic systems, email, Word, Excel, internet, etc.
• Experience of undertaking administration duties to a high standard.

What We Offer:

• A highly competitive salary and access to a generous pension scheme.
• Generous annual leave allowance.
• A wide range of family-friendly policies, including enhanced maternity, paternity, and adoption leave.
• Flexible working arrangements, including flexitime and hybrid working for some roles.
• Job sharing/part-time working for some roles.
• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust (FIT).
• A comprehensive range of development and leadership courses to develop your career with South Yorkshire Police.
• Employee Assistance Programme (accessible 24/7) offering confidential support and advice.
• Flexible lifestyle benefits, such as: Blue Light Card, Company Shop, Cycle to Work scheme.
• A commitment to embracing the principles of sustainability, including reducing our negative environmental impacts, and enhancing our positive social contribution.
• Membership of the Sports and Social Club.
• Access to a wide range of staff support groups and networks.