Sr. Director, Product Management

As Sr. Director, Product Management for our Revolving Credit product team, you will create, own, manage and scale our revolving credit products for merchants and consumers across the US & UK.

You’ll drive the vision, roadmap and execution for our suite of revolving credit products that help merchants and consumers purchase with credit, while realizing unique benefits such as cashback, points, and no interest for a period of time on specific purchases.

Essential Responsibilities:

• Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy.
• Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders.
• Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Champions the customer experience and prioritizes customer needs in product requirements and decision making.
• Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
• Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Responsible for product portfolio profitability, including budgetary decisions.
• Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Additional Responsibilities & Preferred Qualifications :

• Strategic Leadership: Develop and implement product strategies that align to PayPal and the Financial services organisation’s strategic objectives and ensure a cohesive and comprehensive vision for our revolving credit products.
• Product Development Lifecycle: Oversee the entire product development lifecycle from concept to launch including research, design, development, experimentation and iteration.
• Cross-Functional Collaboration: Work closely with our internal teams like design, engineering, commercial, marketing, legal, compliance, risk, data, identity and customer service teams as well as external partners to ensure product success.
• Strategic Planning: Participate in the development and execution of enterprise-level strategic planning processes, aligning release and program roadmaps with the organisation’s overarching vision and OKR’s.
• Team Leadership & Management: Lead and mentor a team of diverse product leaders and managers.

Requirements:

• Bachelor’s degree in business administration, management, engineering or a related field.
• 15+ years of product management experience.
• 10+ years of experience managing teams of product managers/leaders.
• Prior experience at a FinTech or in the financial services space working on credit products.
• Proven track record of launching successful products on mobile and on web.
• Proven track record of leading cross-functional groups and delivering results in fast paced, high-growth, and matrixed environments.
• Deep empathy and appreciation of customer needs.
• Demonstrated success delivering 0-1 products as well as scaling existing products.
• Ability to grasp complex business/technical concepts, user scenarios, and business drivers, address ambiguity and make informed decisions.
• Proficiency dealing with product complexity and initiative ambiguity.
• Exceptional written, verbal, and listening communication skills and proficient communicating across a range of stakeholders.
• Strong data and analytical background.
• Proven track record multitasking and managing multiple releases concurrently.
• A team player who puts people first and wants to win as a team.

Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs, to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most.