Workflow Solutions Engineer

We are seeking a Workflow Solutions Engineer to join our team. As a Workflow Solutions Engineer, you will be responsible for the design, integration, validation, and lifecycle support of end-to-end production workflows for HP PageWide Web Press solutions.

Your role will ensure that customer jobs flow efficiently from PDF intake through printed and finished output, enabling reliable, automated, and scalable production environments. You will work closely with R&D, Customer Assurance Finishing Solution Engineers and Industrial Controls Engineers, Sales teams, and external partners to deliver customer-ready workflow solutions deployed worldwide.

Key responsibilities:

• Design and implement end-to-end workflows supporting PageWide Web Press production, from job submission and prepress through printing and finishing.
• Configure and validate workflow elements including job intake, PDF processing, imposition, and job routing.
• Support workflow integration for nearline, offline, and hybrid finishing configurations, including coordination with finishing teams.
• Serve as the primary technical interface between customer-facing support teams and HP product development for workflow-related topics.
• Participate in customer calls and onsite visits to understand requirements, troubleshoot issues, and support solution deployment.
• Perform system validation, testing, and customer acceptance of workflow solutions for new installs, upgrades, and design changes.
• Troubleshoot complex workflow issues, including PDF handling, automation behavior, imposition logic, and integration with press and finishing systems.
• Support Tier-4 escalations, working with R&D to drive root cause, resolution, and deployment planning.
• Document workflow architectures, configurations, and known limitations to support reuse, scalability, and knowledge transfer.

Requirements:

• Experience designing, integrating, or supporting software systems in an industrial or production environment.
• Practical knowledge of PDF preparation for print, including imposition and preflight.
• Familiarity with workflow automation concepts, APIs, and system-to-system integration.
• Strong analytical, debugging, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to customers and cross-functional teams.

Preferred qualifications:

• Experience with industrial digital printing workflows or high-speed production environments.
• Familiarity with HP PageWide Web Press workflow ecosystem and tools.
• Experience supporting workflows deployed in customer production environments.
• Ability to operate effectively in a global, cross-functional organization.

We offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, long-term/short-term disability insurance, employee assistance program, flexible spending account, life insurance, generous time off policies, including 4-12 weeks fully paid parental leave based on tenure, 11 paid holidays, and additional flexible paid vacation and sick leave.

The pay range for this role is $130,700 to $205,200 USD annually, with additional opportunities for pay in the form of bonus and/or equity.