Description
At Braze, we're a customer engagement platform that empowers brands to deliver great customer experiences.
We seek a Web Marketing Program Coordinator to join our web marketing team, which runs several parallel workstreams: SEO/AEO, CRO, and quarterly web launches.
Responsibilities
- Run the operating rhythm: facilitate the weekly SEO/AEO/CRO meeting, keep web team standup mechanics tight, and capture requests and decisions.
- Keep the roadmap visible: assemble written web updates and help prioritize incoming work.
- Groom the backlogs: keep AEO/SEO and CRO backlogs current.
- Track and chase: follow up on action items across workstreams.
- Escalate with judgment: spot blockers and route them to the right owner.
- Deliver a weekly one-page status report to leadership.
- Support launch coordination: keep the quarterly web launch checklist moving.
Requirements
- 4+ years of experience as a marketing program manager or similar.
- Exposure to web or digital marketing, ideally in B2B SaaS.
- Strong meeting facilitator and excellent written communicator.
- Fluent with backlog and project tracking tools (Asana, Jira, or similar).
- Comfortable working across functions and driving follow-through without formal authority.
Benefits
- Competitive compensation that may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Comprehensive benefit plans covering medical, dental, vision, life, and disability.
- Family services that include fertility benefits and equal paid parental leave.
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.