Description
We are seeking a Debtor Responsible to join our team at Sofitel Casablanca Tour Blanche, a 5-star hotel that combines French luxury with a Moroccan soul.
As a Debtor Responsible, you will be responsible for monitoring, controlling, and recovering debts owed to the establishment.
Key responsibilities:
- Daily monitoring of debtor accounts and ensuring timely settlement
- Controlling invoice compliance, supporting documents, and billing conditions
- Following up with clients and tracking payment commitments
- Identifying overdue debts and implementing appropriate recovery actions
- Managing account reconciliations and client ledger postings
- Analysing discrepancies, anomalies, or disputes related to invoices and coordinating resolution with relevant departments
- Collaborating closely with Finance, Commercial, Reservations, Reception, and Sales teams to ensure effective account monitoring
- Preparing debt reports, recovery reports, and performance indicators for management
- Ensuring adherence to internal procedures related to credit, billing, and debt recovery
- Participating in preventing risks associated with debt and contributing to continuous improvement of credit management processes
- Maintaining professional and constructive communication with clients and partners
Requirements:
- Higher education in Finance, Accounting, Management, or similar field
- Experience in a similar role, ideally in the hospitality sector
- Strong understanding of billing, client accounting, and debt recovery processes
- Attention to detail, organisational skills, and analytical abilities
- Excellent interpersonal and communication skills
- Ability to work collaboratively with various departments
- Proficiency in computer applications and hotel/financial management systems