Description
The Salesforce Cloud Technical Architect is a pre-sales customer-facing enterprise domain expert applying broad technical skills, with industry knowledge and deep business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption.
Baseline Requirements:
- Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.
- Deep knowledge of enterprise software applications and their delivery
- Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
- Database and data management fundamentals
- Web and mobile application development and architecture
- Application lifecycle management
- Integration principles and tools
- Enterprise data management tools and methods
- Process orchestration
- Principles of network, application, and information security
- Strong oral, written, presentation, and interpersonal communication and relationship skills.
- Strategic problem solver, thought leadership and comfort communicating with executive audiences.
- Excellent time management skills and the ability to support multiple, concurrent projects.
- Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
- Willing and able to travel domestically.
- Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus.
Preferred Requirements:
- Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions.
- Experience in roles that required working hands-on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).
- Understanding of risk mitigation, compliance and security.
- Experience with design thinking, persona-based discovery or other innovation techniques.
- Proven experience in a specific field, vertical or market segment is helpful.
- Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges
Agentic AI & Generative AI and platform desired Skills
- The ideal candidate will have hands-on experience with the following skills, which are critical for designing modern, AI-powered solutions.
- Agentic AI & Agentforce: Direct experience with developing, deploying, and managing agentic AI frameworks.
- Prompt Engineering & Large Language Models (LLMs): Proven ability to design, refine, and optimize prompts to control the behavior of generative AI models.
- Generative AI Architecture: Experience in architecting and integrating generative AI solutions into enterprise systems.
- Data360: Deep understanding of Salesforce Data360 for unifying, harmonizing, and activating customer data.
- Flow & Orchestration: Advanced proficiency with Salesforce Flow for orchestrating complex business processes, especially those involving AI agents and automated workflows.
Professional & Strategic Competencies
- Communication & Leadership: Strong oral, written, presentation, and interpersonal skills are a must.
- Project Management: Excellent time management skills and the ability to support multiple, concurrent projects.
- Continuous Learning: A lifelong learner who is inquisitive, practical, and passionate about technology and sharing knowledge.
- Travel: Willing and able to travel domestically.