Description
Mastercard is seeking a commercially driven Merchant Cloud sales leader to join the Customer Solutions Centre (CSC) as Director, Sales Specialist, Acceptance and Merchant Solutions, Southeast Asia.
The successful candidate will lead sales of Mastercard’s Merchant Cloud platform (gateway, orchestration, value-added services) across acquirers, payment facilitators, ISVs, PSPs, and large strategic merchants.
Key Responsibilities:
- Own Merchant Cloud Revenue and Pipeline: Own divisional Merchant Cloud sales targets, including new logo wins, account expansion, and upsell of gateway and value-added services.
- Lead Merchant Cloud Go To Market Execution: Define and execute Merchant Cloud GTM strategies aligned to SEA market needs and partner models.
- Strategic Partner and Key Account Leadership: Develop deep, senior relationships with priority acquirers, PFs, ISVs, gateway partners and large digital merchants.
- Commercial Structuring, Pricing and Deal Leadership: Partner closely with Global and Regional Merchant Cloud Product and Pricing teams to ensure competitive, market relevant pricing.
- Sales Enablement and Market Support: Equip country sales teams with Merchant Cloud sales plays, pitch narratives, and use cases.
- Proactively Engage with Customers to Drive Success: Feed structured market, customer, and competitive insights into Merchant Cloud roadmap.
Requirements:
- Ideally possessing a Bachelor’s degree in Business administration, Finance, Economics, Accounting or a related field.
- Extensive experience and proven track record in solution selling in the payments industry, with a strong background working with international card schemes.
- Excellent interpersonal and communication skills, both verbal and written, in English, and preferably additional regional Southeast Asia regional languages or native language proficiency in the market where you are based in.
- Advanced computer literacy, including proficiency in Microsoft Word, Excel, PowerPoint, and PowerBI.
- Proven ability in prospecting, solution selling, closing deals, and delivering compelling presentations with a high level of professionalism.
- Proven ability to set and achieve revenue goals, driving business growth through strategic planning and execution.
- Demonstrated competencies in teamwork, creative problem-solving, flexibility, and a strong results-driven mindset.
- Strong interpersonal and negotiation skills, capable of building and maintaining effective business relationships.
- Energetic, adaptable, and able to work independently with excellent organizational and time-management skills.
- Exceptional attention to detail and accuracy in all aspects of work.