Description
Join Hang Seng Bank as an Associate Relationship Manager and develop a wide-spectrum of retail banking product knowledge. You'll deliver quality customer service, identify customer needs, and recommend banking services and solutions.
Responsibilities:
- Deliver quality customer service to Mainland and cross-border customers
- Proactively identify customer needs and recommend appropriate banking services and solutions
- Participate in sales and promotional campaigns to acquire new business and strengthen customer loyalty
- Maintain a strong awareness of operational risks and comply with applicable policies and guidelines
Requirements:
- University degree / Associate degree holders; or HKCEE / HKDSE holders with passes in Mathematics and Chinese/ English
- Minimum 1 year of experience in account opening and relevant direct sales experience in the banking industry
- Possess appropriate professional and regulatory qualifications (IIQE Papers 1, 2 and 3 are mandatory; HKSI Papers 1, 7 and 8 are preferred)
- Strong customer service and sales mindset; self-motivated with effective communication and interpersonal skills
- High proficiency in Mandarin is a MUST. Proficiency in Cantonese and English is an advantage
Benefits:
- Attractive basic salary
- Healthcare insurance coverage including yourself and your family
- Retirement benefit scheme with employer's contribution
- Employee Share Purchase Plan
- Work-life balance: 24 days paid annual leave plus other categories of leave entitlements
- Preferential interest rate for staff housing loan of up to 100% of property valuation or purchase price
- Recognizable corporate training and development program
- Progressive career advancement opportunities