Description
As Digital Content Co-ordinator, you will help bring Charlotte Tilbury's magic to life online.
Supporting new product launches, brand activations and day-to-day updates, you'll ensure content is accurate, engaging and built on time.
Working closely with Digital Content and E-commerce Trade teams, you'll help create inspiring customer journeys that drive commercial performance.
Responsibilities:
- Support CMS (Contentful) activity as a superuser, assisting with the creation, updates, and maintenance of website and app content.
- Lead on the setup and maintenance Product Detail Pages (PDPs) and Product Listing Pages (PLPs) for new product launches and business-as-usual activations.
- Work with the Digital Translation team to ensure designated site and app areas are localised for international markets.
- Execute daily updates to the app home and shop pages, across all locales, ensuring content is commercial and engaging.
- Collaborate with the wider Digital Content team to deliver seamless NPD product launches and seasonal offers ensuring all assets are uploaded to the CMS on time.
- Support the creation of landing pages aligned with campaign and business requirements.
- Maintain and refresh help pages (terms & conditions, privacy policy, cookies policy, FAQs) to ensure compliance and accuracy.
- Support monthly site and app audits, ensuring content assets (imagery, copy, video) are rights-compliant and seasonally refreshed.
- Collaborate with the eCommerce Trade team to help optimise content for commercial performance.
Requirements:
- Educated to degree level
- 1+ year experience working in Digital/E-commerce and specifically with a CMS (Contentful a plus)
- Comfortable working in a fast-paced, continually adapting environment with multiple moving projects and targets
- Ability to prioritise tasks and manage own time is imperative
- Highly organised, with strong attention to detail
- Genuine, patient, malleable, enthusiastic, and positive attitude
- An innovative, limitless thinker and problem solver
- Eager to learn and values continued self-development
Benefits:
- 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
- Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
- Financial security and planning with our pension and life assurance for all
- Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
- Bring your furry friend to work with you on our allocated dog friendly days and spaces
- Generous product discount and gifting