Description
The Refugee TANF Coordination Program (RTCP) specializes in providing holistic services to humanitarian immigrant parents receiving Temporary Assistance for Needy Families (TANF). The goal of the program is threefold: 1) assist households in maintaining compliance with their TANF benefits, 2) reduce barriers to self-sufficiency and employment, and 3) assist the employment ready spouse(s) in securing full-time employment.
Responsibilities:
- Assess new clients through creating their individual initial employment plan and pre-employment budget.
- Conduct bulk Zoom or in-person skill-building or information sessions, including on job readiness, interviews, digital literacy, public transport, childcare options, driver's licenses, GED courses, and credential evaluation.
- Assist clients with public benefit application follow-up, calls to external service providers, and referrals to internal and external services.
- Create individualized resumes and cover letters, assist with finding job leads, and complete job applications with clients.
- Strategically research potential employer partners and conduct outreach.
- Regularly track service provision through electronic data entry and organize required client documentation.
Learning Objectives:
- Gain US resettlement agency experience in assessing new clients.
- Learn how to train and communicate with varied stakeholders, including how to effectively utilize interpreters.
- Acquire knowledge of programs and public benefits available to humanitarian immigrants.
- Learn how to effectively create resumes and job search for clients.
- Gain skills in strategic research and outreach strategies.
- Learn reporting requirements for resettlement agencies and how capturing this data improves services.
Qualifications:
- Current undergraduate, graduate student, or less than 12 months out of school.
- Minimum 24 hours per week, three-month commitment, and three full working days per week; full-time 32-40 hours per week highly preferred.
- Strong digital literacy skills and the ability to learn new software and tasks.
- Organized and attentive to detail.
- Ability to work independently and multi-task.
- Strong verbal and written communication skills.
- Experience or interest in conducting trainings.
- Interest in working in a global environment with refugee and humanitarian populations.
- Fluency in Dari, Pashto, Ukrainian, Spanish, Kiswahili, Kinyarwanda, Tigrinya, or Amharic is a plus.
- Access to an insured vehicle preferred, but not required.