Description
The Program Monitor provides guidance, consultation, and technical assistance to care providers supporting the implementation and coordination of a government program providing services to individuals.
The Program Monitor develops and administers plans to ensure government funded programs serving individuals comply with established regulations, policies, and procedures.
Position Duties:
- Conducts on-site monitoring on the programmatic and technical aspects of assigned applications, contracts, and grants.
- Assesses quality of services and safety of individuals at the care provider.
- Identifies care providers’ technical assistance needs and determines potential compliance/logistical issues.
- Reviews equipment and property inventory.
- Conducts entrance and exit meetings with the care providers to discuss the monitoring process, including program challenges and the mechanism for feedback.
- Conducts interviews with care provider staff, individuals under the providers care, and external stakeholders to obtain information about program administration, operations, and quality of services rendered.
- Reviews program documentation and program files including case files and personnel files to ensure compliance.
- Compile and submit monitoring report within fifteen business days of monitoring visit.
- Maintains a historical record of all notes/documents/records of monitoring trips.
- Provides technical assistance, and guidance on child welfare best practices and policies and procedures to care provider staff and programs for areas of improvement observed during monitoring visits.
Qualifications:
- Requires BS/BA degree in social work or related field plus 5 years of related work experience. Proven experience monitoring grantees that provide services to underserved populations.
- Previous quality assurance, case management, and/or clinical experience is preferred.
- Ability to conduct frequent travel, completing trips to designated sites up to 50% of the time.
- Excellent communications skills, both written and verbal.
- Bilingual – English/Spanish speaking is highly preferred.
- High attention to detail.
Additional Requirements:
- This position requires an existing MBI T2 Public Trust or the ability to obtain one.
- Position is 100% remote, however preferred candidates will reside in the state of Florida or Texas. Regular domestic travel for this role is required.
The likely salary range for this position is $63,312 - $85,658.