Description
You'll lead a market Account Executive SMB Outbound team, delivering new-logo acquisition targets while continually improving lead quality, conversion, productivity and handoff to Account Management. It's as much about coaching people as it is about the numbers on the board.
Essential Responsibilities:
- Lead and manage functional projects and programs
- Partner with internal teams to analyze business trends
- Recommend best practices for business or process improvements
- Acquire, manage, and expand relationships with small and medium-sized merchants
- Utilize specialized expertise to identify and resolve issues
Additional Responsibilities & Preferred Qualifications:
- Set clear acquisition priorities and coach CL5 and CL6 Hunters to deliver target outcomes
- Own pipeline health, forecast quality, conversion and individual performance across the team
- Partner with the Partner, DBM and sales teams to improve lead volume and quality
- Spot performance issues early and step in with focused coaching or process interventions
Minimum Qualifications:
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience
Core Capabilities We're Looking For:
- A hands-on sales coach who sets clear expectations, diagnoses individual development needs, and improves performance through specific, targeted coaching
- Uses conversion and pipeline data to identify constraints, challenge forecasts, and keep the team focused on what matters
- Builds productive cross-functional relationships,with Partner, sales tech and demand-generation teams to improve shared outcomes
- Designs practical improvements to lead-allocation, qualification or handoff, and measures whether they actually worked