Description
We are seeking an Account Manager to join our Swiggy Dineout team.
As an Account Manager, you will be responsible for onboarding and building relationships with 70-80 partner accounts in your assigned territory to grow the Dine-out business and service offerings.
Your primary objectives will be to:
- Onboard new accounts by explaining requirements to partners and coordinating with internal stakeholders
- Meet existing partners periodically to ensure accurate Restaurant Display Page (RDP) content and high image coverage
- Make persuasive presentations on the benefits of Dine Out plans and promotions for month-on-month growth
- Execute growth-forward activities such as offer alignments and marketing operations alignments
- Resolve issues such as diner denied payout and ensure seamless transactions for customers and partners
- Prepare growth plans for each account and gather competitor action insights
You will also be responsible for data interpretation and business performance management, including filtering relevant data from the Restaurant-facing dashboard and explaining key performance metrics to partners.
In addition, you will interact with various stakeholders, including partner support, sales operations, and finance teams.
The ideal candidate will have:
- 1.5-3 years of field sales experience
- Fluency in the local language and working knowledge of English
- Experience with e-commerce activities and online marketing channels
- Excellent communication and influencing skills
- Analytical skills and experience with Excel
- Ability to work flexibly and adapt to changing situations