Description
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.
As a member of the Contribution Trade Operations team, you will play a key role in supporting day-to-day operations at a rapidly scaling startup. You will ensure accurate and timely payroll processing while helping to build and refine processes from the ground up.
Responsibilities:
- Ensure that all data is reviewed for accuracy and discrepancies are identified and escalated, contributing to accurate and compliant customer accounts.
- Achieve consistent, timely processing of contributions, meeting deadlines and ensuring customers’ contributions are correctly applied without delays.
- Proactively identify discrepancies and correct errors, ensuring high-quality, consistent data for reporting and operational purposes.
- Support a smooth flow of information between teams to resolve customer inquiries quickly and contribute ideas to streamline workflows, improving overall operational efficiency.
- Gain proficiency in the company's operational processes, becoming a trusted point of contact for day-to-day support and offering insights on how to enhance these processes.
- Assist in the successful completion of key projects by contributing to tasks on time, supporting project leads, and ensuring high standards of quality in project deliverables.
Requirements:
- 1-2 years of experience in Accounting or 401(k) Recordkeeping (preferred)
- Strong attention to detail
- Good organizational skills
- Clear communication skills, both verbal and written
- Ability to work efficiently in a fast-paced environment
- Comfortable working both independently and as part of a team
- Strong aptitude for working with numbers
- Time management skills to prioritize tasks effectively
- Basic problem-solving abilities
- Interest in research and learning
- Willingness to identify and suggest process improvements
Benefits:
- A great 401(k) plan with a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
- Top-of-the-line health plans, as well as dental and vision insurance
- Generous PTO and parental leave policies
- Addition Wealth - Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
- Lyra - Enhanced Mental Health Support for Employees and dependents
- Carrot - Fertility healthcare and family forming benefits
- Candidly - Student loan resource to help you and your family plan, borrow, and repay student debt
- Monthly work-from-home stipend; quarterly lifestyle stipend
- Employee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in Tech
- Fun online and regional events and celebrations and department and company offsites