Description
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper.
As an Associate Analyst, Insights & Enablement, you will play a key role in supporting the implementation and ongoing evolution of the Contract Lifecycle Management (CLM) platform for the Services organization. This is a hands-on, execution-focused role that sits at the intersection of sales enablement, product management, and process transformation.
Key Responsibilities:
- Support the design, preparation, and optimization of Services contracting workflows within the CLM platform
- Assist in translating business requirements into structured workflows, rules, and templates within CLM
- Work closely with stakeholders to map and migrate contractual constructs into systemized processes
- Participate in testing of new CLM features, including identifying issues, validating outputs, and supporting remediation efforts
- Leverage tools such as Ironclad, Salesforce, Signavio, CPQ, and other enablement platforms to enhance execution and efficiency
- Contribute to continuous improvement initiatives focused on automation, standardization, and simplification of contracting processes
- Ensure accuracy, consistency, and governance across workflows and system outputs
Requirements:
- High degree of problem-solving ability and strong communication skills
- Strong exposure to data analysis tools (Excel/SQL/Python), PowerPoint, and Word
- Experience or interest in Sales Enablement, Process Transformation, or Product Management
- Exposure to process mapping tools or workflow design concepts
- Ability to work effectively in cross-functional, global teams
- Strong stakeholder management skills with the ability to listen, align, and influence
- Structured problem-solver with attention to detail and a bias for execution
- Ability to manage multiple priorities and deliver high-quality work in a fast-paced, dynamic environment
- Strong verbal and written communication skills
- Comfortable working with ambiguity and evolving requirements
- Proficiency in leveraging AI tools to enhance productivity
Important Note: This role is focused on Sales Enablement, Contract Lifecycle Management, and Process Optimization, and is not a Data Science or core Data Analytics role.