Description
We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist.
Principal responsibilities:
- Lead and participate in System Architecture & Design reviews, solving complex technical blockers with strong logical thinking.
- Design, refine, and enforce engineering and SDLC processes to improve team efficiency, code quality, and delivery resilience.
- Champion the exploration and implementation of AI / GenAI tools and practices into software delivery workflows and business process automation.
- Lead engineering and delivery teams, providing mentorship, project management oversight, resource planning, and technical direction.
- Act as the technical/service lead for ITSO duties, overseeing IT Risk Management, regulatory compliance, and driving end-to-end Vulnerability Remediation.
- Review and govern Incident, Problem, Change, Event, and Capacity management; lead major production incident triage and ensure robust Root Cause Analysis (RCA) to prevent recurrence.
- Drive Cloud (GCP) and infrastructure review, capacity planning, application optimization, and service resiliency governance.
- Manage certificate renewal ownership, system health, and technical currency governance.
- Drive effective stakeholder management and cross-functional collaboration across global teams.
Requirements:
- Strong Technical Background & System Design: Proven track record in enterprise-grade software development, distributed system design, microservices, and modern architectural patterns.
- Analytical & Problem-Solving Skills: Exceptional logical thinking and structured problem-solving capabilities in resolving complex engineering and production challenges.
- SDLC & Process Optimization: Deep expertise across the full Software Development Life Cycle (build, test, deploy, run), with proven experience designing robust delivery processes and testing frameworks.
- Team Leadership & Project Management: Proven experience in managing, mentoring software engineering teams and delivering multi-stream projects end-to-end.
- AI Knowledge & Practical Adoption: Strong awareness of modern AI technologies, with the vision and hands-on ability to apply AI into daily team delivery, automation, and business use cases.
- ITSO, IT Risk & Vulnerability Management: In-depth knowledge of ITSO functions, IT risk control frameworks, security governance, and end-to-end vulnerability lifecycle remediation.
- Cloud & Modern Tech Stack: Strong hands-on experience with Cloud platforms (especially Google Cloud Platform / GCP), Java API development, microservices, databases, and middleware (MQ, Redis, API Gateway).
- Collaboration & Stakeholder Management: Excellent cross-team collaboration skills and proven track record in managing both technical and business stakeholders.
- Operational Excellence: Solid experience in Incident, Problem, Change, and Capacity Management within an enterprise DevOps/Agile environment.