Description
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries.
As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. Your key responsibilities will include:
- Building and owning long-term relationships with strategic and key accounts
- Maintaining and improving the performance of accounts, typically from a portfolio of top-producing properties for the country
- Proactively engaging with supply partners to drive mutual growth and maximize value
- Providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth
- Demonstrating a data-driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner
- Maintaining meaningful and high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter
- Responding to the needs and requests of hotel partners in a timely and effective manner
- Handling both input and output KPIs and achieving individual KPIs with minimal supervision from an Area Manager
To succeed in this role, you will need:
- A bachelor's degree
- Minimum 3-5 years of experience in business development and/or account management
- Strong interpersonal skills and ability to influence both external and internal stakeholders
- Experience in internet/e-commerce preferred
- Strong analytical and problem-solving skills
- Team player with a professional 'get it done' attitude and work ethic
- Proven success in acquiring, building, and maintaining long-term customer relationships
- Adaptability to change and ability to work in a fast-paced environment
- Ability to create new, innovative ideas
- Strong proficiency in English and fluency in Thai
Benefits information is not provided in the job posting.